FAQ


I'm interested in reserving a massage, but I can't find your Menu of Services anywhere.  Help!

If you're brand new to massage therapy, you might (understandably) believe that massage is just for sore muscles, aches, pains and injuries.  While it's true massage is amazing for physical pain, it is wonderful for so many other things!  People seek massage for all kinds of reasons... physical, emotional, mental and spiritual.  

Physically, massage promotes flexibility, unwinds and soothes tight muscles, eases tension, and promotes restful sleep.  It calms your nervous system and eases headaches, migraines and ADHD.  It can also help with relief from inflammatory conditions like arthritis, fibromyalgia and autoimmune conditions.  

Emotionally, massage boosts your mood and lifts your spirits.  It eases stress, lowers anxiety and may help with depression, grief and heartache.  Therapeutic touch strengthens the immune system, expands feelings of well-being and can help manage feelings of overwhelm.

Spiritually, massage helps you connect with yourself and integrates your mind/body connection.  It helps put you in touch with yourself, your feelings and emotions, grounds and balances and encourages you to open your heart.  It can help you feel safe, nurtured and whole.

Our talented, experienced Massage Therapy Team offers an incredible array of modalities, backgrounds and training.  Our friendly reception team excels at matching each client with their massage practitioner.  Based on your expressed needs and preferences, your therapist will custom create a massage just for you.  For this reason, we do not offer a "signature massage" or standard massage choices like "Swedish" --- instead, we prefer to treat and care for each of our guests as the unique individual they are...   The therapeutic, healing bond between you and your therapist is unique and special;  each massage will be as unique as you!


I'd like to book my massage online, may I?

 

We do not offer online booking.  We love speaking with you directly in order to learn a little bit about you, your special needs and preferences while scheduling your massage with us.  Each of our therapists is talented, highly trained and unique, and with your input and insight our caring reception team will help match you with the best therapist for you.  Please phone us when you have a little quiet time to spend so we may learn about you...  For example, we'll ask how often you receive massage (lots, a little, on special occasions, only when I'm in pain, etc.)  We'll also ask what brings you to massage today as well as the type of pressure you typically enjoy (e.g. gentle and nurturing, medium, firm/deep.)  The more information you can provide to us, the better we can match you with the perfect therapist for you!

For more information on booking, locations, phone numbers and pricing check our Massage Page


Is massage therapy good for everyone?

 

There are some chronic health conditions – such as cancer – that you should consult with your doctor before receiving spa services. If you currently have a special condition or illness, please let us know at the time you’re making your appointment and we can advise you. Massage therapy is wonderful during pregnancy, but please let us know when you are making your appointment so we can make sure you are paired with a practitioner trained in prenatal bodywork. We accept massage clients over the age of 16, only; clients under 18 must be accompanied by a parent. 


How does your pricing work?

 

 

We are passionate about massage therapy and want everyone to experience the healthy practice of therapeutic massage. Locals to Marin, Sonoma and San Francisco Counties receive their first massage for only $59!

We encourage you to visit us at least once per month to enjoy the many benefits of regular bodywork. Therefore, we offer a two-tiered pricing system – one for members and one for non-members. Member rates on all spa services are always lower; members also receive on-going discounts on products, special promotions and invitations to events.

For a detailed pricing list please click here


Can I purchase a Gift Card Online?

 

Yes!

We have e-cards and beautiful physical gift cards we can ship to your recipient. 
Both options are available on our Gift Cards Page
 


What kind of classes do you offer?

We offer a diverse array of meditation classes, mindful yoga classes, mind-body experiences, qi gong, cacao ceremony, mindfulness workshops and more.  We encourage you to approach our offerings with a sense of adventure and exploration and experience them all!  Our world-class teaching team is truly extraordinary; you're welcome to learn more about their backgrounds on our Team Page.  Enjoy an Introductory Month of Unlimited Classes for just $49 - beginners are especially welcome!


Do I need to sign in/book online for a meditation class?

 

 

No, drop-ins are always welcome.  If you would like to let us know you are coming you can sign in through our website by clicking the sign up button next to the class you want to take on our class schedule page and following the instructions. 

First time here?    Please come to the front desk (entrance on Bee Street) and sign in with our receptionist. 

Member or have prepaid class pack?     Just sign in when you get to class on our handy iPad in the studio! 

Need to pay for class?     Please come to the front desk (entrance on Bee Street) to purchase the class before attending. 


Will your classes teach me how to Meditate?  How long will it take to learn?

Meditation is a practice, and as such it's unique to each and every person.  We encourage you to embark on your meditation adventure without the pressure of expectations and time limits.  Go into it with an open mind and dedicated heart, and you may attain a sense of freedom you never thought possible.  We intentionally do not offer a single type of meditation, but instead offer a variety of disciplines such as IRest Yoga Nidra, guided meditation, Vipassana, mantra meditation, and many more.  Each person will resonate with a different style of practice, so we encourage you to try our different offerings and learn from a variety of our wonderful teachers.


What's the difference between Meditation and Mindfulness?

 

 

 

Meditation is, most simply, the practice of bringing our attention to the present moment.  It is training the mind in awareness and presence.   It really is that simple!  The practice of Meditation can take place while seated, laying down or even walking.  When the mind starts to think thoughts, meditation is the practice of bringing your attention back to the present moment by focusing on the breath, a mantra, a fixed object, a flame, or anything that helps bring us back to our present moment.

Mindfulness is taking all the benefits of meditation - a calm mind, loving kindness, compassion and empathy - and applying them to our daily lives, personal interactions and relationships.  A regular, daily meditation practice increases our patience, encourages a sense of peace and well-being, promotes emotional resiliency, and allows us to feel more compassion for ourselves and others.  Meditation benefits ourselves immensely; mindfulness, in turn, benefits ourselves and everyone around us!  


I've never done Yoga before.  Are there classes for Beginners?

Yes, we love and welcome beginners to yoga!  Many of our mindful yoga classes are gentle and restorative in nature, and are suitable for beginners as well as people with mobility issues, chronic conditions, and physical challenges.  If you're curious about yoga and intimidated by some of the more athletic, physically demanding forms of yoga, please inquire of our friendly staff and we'll be happy to consult with you on beginning classes.

 


Is everyone who works here this happy all the time?

We get this question a lot!  It's true... our team is a pretty personable, lovely bunch.  Our founder, Kayse, shares more about this attribute of our team here

 


I'm allergic to certain ingredients and fragrances.  What kind of lotion or oil do you use?

In our experience most product allergies are due to synthetic fragrance.  Therefore, we only use products that are free of synthetic and chemical fragrances.  All of our lotions and essential oils contain natural ingredients and only naturally-derived fragrances.  If you are allergic to certain ingredients or essential oils, please let our staff know in advance of your treatment.  If your skin is highly sensitive, we welcome you to bring your own lotion from home to be used in your massage.  We're happy to work with you regarding your preferences and needs.


Do you have showers?

We do not offer showers at our studios.  If you're heading to work or an event following your visit and worried you'll be too oily after your massage, please rest assured you'll be fine.  We use lotion (not oil) for our massages, and while you'll leave feeling moisturized and supple, you shouldn't feel greasy.


Do you have saunas, hot tubs or steam rooms?

 

 

We do not have these offerings.  Here at Soulstice, we focus exclusively on providing the very best massages we can at an accessible price.  Once a spa adds amenities such as hot tubs and saunas, our overhead would quickly become more expensive to operate and force us to raise our service prices substantially.  Our mission is to bring the healing, transformative benefits of massage therapy, meditation and yoga to our community in the most accessible way possible.  Therefore we sacrifice some of the fancier amenities you might find at a resort-style spa in order to keep our prices affordable... this way we may make our services affordable enough to be attainable for everyone.  We believe everyone deserves the amazing benefits of massage, meditation and yoga!


Do you offer facials or nail services?

 

We do not offer facials or nail services, but we do carry our Soulstice Nail Colour nail polish line.  We created these vegan, non-toxic, 7-Free polishes and offer them for retail in our studios, online and at various retailers in the Bay Area.  Locals may especially enjoy our Marin and Sonoma County collection of nail polishes, created and inspired by our beautiful towns in Sonoma and Marin!


Is it hard to park at Soulstice?

We have plenty of free, easy parking at our Soulstice locations.  Complimentary 2-Hour street parking is readily available surrounding our Sausalito location, and in Santa Rosa we have a spacious parking lot with free parking.


I'd love to become a Soulstice Member, but I'm not crazy about recurring billing.  Is there a way I can still become a Member?

 Yes!  We offer Prepaid Memberships for people who prefer not to have their credit card billed on an automated monthly basis.  You're welcome to pay for your annual Membership in cash or credit card in advance and receive all the same pricing discounts and benefits of Membership.  As with a regular Membership, you're welcome to gift or share your massages with friends and loved ones.  Our team will be happy to help you with this option!